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Coronavirus (COVID-19) Update

Last updated March 27, 2020

Please note: Medisys clinics nationwide are closed for all non-essential services. Please check individual clinic pages for more details.




In light of the World Health Organization's assessment of COVID-19 as a pandemic and of the virus' spread across Canada and the world, all provinces and territories have declared a 'state of emergency' in managing the virus within their jurisdiction. This allows the provincial/territorial government to implement an array of measures to protect the health of its population.

There is an increased risk of more severe outcomes for those 65 years old and over, who have compromised immune systems and/or who have underlying medical conditions. As such, national and provincial health organizations are asking all Canadians to practice physical distancing by staying at home as much as possible and avoid group settings. 

The Government of Canada has also asked all Canadians to avoid non-essential travel outside of Canada until further notice, including cruise ships.

Travelers must also self-isolate for 14 days after returning from travel outside of Canada and monitor their health for fever, cough or difficulty breathing.

There is no treatment or vaccination for COVID-19.



Medisys clinics nationwide are closed for all non-essential services until Wednesday, April 15 (inclusive). This closure to non-essential services means that all preventative health assessments, follow-up and allied health appointments are canceled until April 15. The decision also extends to pre-employment appointments.

Medisys will not be scheduling any new appointments in this time, except for those related to the emergency response to COVID-19 and for critical assessments.

The Medisys clinical team members are well informed of all medical recommendations and updates about the outbreak, and continue to monitor the situation closely.

Those with M365 can access health practitioners through their virtual care subscription.

Looking for more information on Medisys virtual care? Contact marketing@medisys.ca to learn more.


Akira by TELUS Health has developed a COVID-19 self-assessment tool to help you determine your risk factors and provide guidance on how to keep yourself, your family, and your community healthy.

Launch COVID-19 Self-Assessment Tool

This tool is continuously updated with guidance from the various provincial health authorities.

Detailed updates and resources are also available on the Public Health Agency of Canada website. Guidelines are changing on a daily basis, so check back often.



It is everyone’s responsibility in keeping themselves and those around them safe and healthy from COVID-19. Here are the responsibilities everyone has in coronavirus prevention, for themselves and those in their community:

  1. Practice physical distancing
    a) Avoid crowded places and non-essential gatherings
    b) Avoid common greetings, such as handshakes and hugs
    c) Limit in-person contact with people at higher risk (e.g. older adults and those in poor health)
    d) Keep a distance of at least 2 metres from others
    e) Stay home as much as possible
  2. Wash your hands as often as possible with soap and water for at least 20 seconds, or use alcohol-based hand sanitizer with >60% alcohol
  3. Clean/sanitize high touch surfaces frequently
    a) Toys, toilets, phones, electronics, door handles, bedside tables, television remotes
  4. Avoid touching your mouth, eyes, and nose
  5. Cough or sneeze into your arm or sleeve
  6. Avoid close contact with anyone who has a fever and cough
  7. Avoid travelling
    a) follow recommendations of the Public Health Agency of Canada
  8. Stay home if you feel unwell and follow guidelines provided through the self-assessment tool

Pay attention to misinformation. Follow recommendations provided on official websites:

If you have any questions or concerns, please contact us.