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6 Things You Need to Know About Telemedicine and Telehealth Companies Canada

By Medisys on April 01 2019 | News, Virtual Healthcare

Can mobile technology make us healthier? Ever since the first time the telephone was used to transfer an electrocardiogram in 1905, the healthcare industry has been looking for ways to use technology to benefit both the public as well as health professional companies.

It is only in recent times, however, that technology has allowed patients live, remote one-on-one access to health professionals. With the arrival of mobile videoconferencing tools and the wider availability of high-speed internet, the door has been opened to offer quality remote care that relieves financial and time pressure not only for patients, but also for their family in Canada. 

Telehealth, telemedicine, virtual care, telematics – What is the difference?

At its core, medicine refers to the provision of clinical services to patients. As evolving technology provided us with the means to administer these services remotely, the word telemedicine (from the Greek tele- “at a distance”), was born.  

The term health, on the other hand, is much broader in scope. It can refer to any activity meant to inform, educate, and support patients and health professionals to prevent, manage or understand issues related to physical, mental and emotional well-being.

While telemedicine refers specifically to the provision of remote clinical services, telehealth, sometimes also called virtual care, includes a broad range of technologies and non-clinical services to help patients and health professionals improve the healthcare delivery system as a whole.

The technology itself, such as the Medisys On Demand app, falls into what the World Health Organization calls “telematics” ─ defining it as “a composite term for both telemedicine and telehealth, or any health-related activities carried out over distance by means of information communication technologies.”


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A Timely Healthcare Revolution Using Telehealth in Canada

In the past, when dealing with physical or mental issues there was no choice but to book an appointment, wait (sometimes for weeks or even months), travel to the doctor’s office, then wait again for a consultation only a few minutes long.

In fact, this is still a reality for many of the 4.5 million people in Canada without a family doctor that may have to wait for hours in a hospital emergency room for a simple prescription renewal.

This overtaxing of the healthcare system, along with the need for more flexible and cost-effective solutions, has created the perfect opportunity for telehealth companies Canada to revolutionize the way healthcare services are administered.

Discover 6 Benefits Offered by Telehealth and Telemedicine Companies for patients to caregivers and even corporate employers. 

1) It makes healthcare more accessible in Canada

Quick and easy access to healthcare from home may have seemed impossible before the arrival of telemedicine. Now, mobility impaired individuals such as women with high-risk pregnancies, post-surgical patients or the elderly, as well as those living in rural areas, can benefit from timely and specialized care without the need to travel. Employees can also benefit from virtual care by consulting a healthcare professional in Canada without leaving their workplace, eliminating the need to take time off work to travel to a doctor’s appointment.


2) It can improve health outcomes

When faced with hours of waiting, 68% of Canadians have reported skipping a doctor’s appointment or simply avoided seeing a doctor when they were sick, thus increasing the risk of an untreated condition becoming worse.

Prompt telehealth access to a health professional is key to catch a health issue before it becomes more serious and takes its toll not only on physical health, but also on family life, work, finances and emotional health.

On the other hand, early detection facilitated by the use of on-demand telemedicine technology can contribute to issues being more effectively prevented, treated or even reversed.


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3) It can reduce healthcare costs and address healthcare personnel shortages

With nearly 20% of all emergency room patient visits considered unnecessary [3], using a virtual healthcare solution to help decide what to do about a health concern can contribute to reduce hospital and clinic overcrowding, which can be translated into cost savings and lighter workloads for medical staff. By referring patients directly to the appropriate healthcare companies, in-person clinic or emergency room visits can be avoided.


4) It improves long term care management and patient satisfaction

In addition to being cost effective, the use of telemedicine in cases of long-term care management has produced high levels of patient satisfaction. One study conducted with orthopedic patients found that 86% of participants would choose a video-assisted remote consultation for their next appointment. [2]


5) It improves health literacy

Use of telehealth tools encourages patients to become more involved in their healthcare management and increases their autonomy. Armed with the knowledge gained from this proactive approach, individuals can monitor their own health, which results in fewer visits to doctors and inpatient hospital stays. [4]

Parents and caregivers wishing to educate themselves about a child’s or a loved one’s condition can also benefit from telehealth training programs and remote consultations. A study for parents of autistic children showed that such training significantly improved parents’ skills at reaching intervention goals as well as the children’s participation in the session’s activities. [5]


6) It helps reduce environmental footprint

From electronic medical files to paperless prescriptions, clinics and hospitals are increasingly streamlining their systems to reduce their carbon footprint and include sustainable practices and “Green IT” procedures in their mandates. This includes the use of virtual care and telehealth for medical personnel training and patient consultations, which reduces the need for travel, an important contributing factor to air pollution and to the global carbon footprint.


As an increasingly popular feature of the healthcare system, telehealth in Canada has already proven to be an efficient tool in expanding accessibility of healthcare services while reducing the need to travel, improving patient outcomes and satisfaction, as well as promoting health literacy. As technology continues to evolve, there is strong evidence that it will continue to grow into an essential way to provide cost effective and practical solutions to healthcare needs for patients.


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[1] History of Telemedicine: Evolution, Context, and Transformation - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3089841/

[2] Patient satisfaction with remote orthopaedic consultation by using telemedicine: A randomised controlled trial https://journals.sagepub.com/doi/abs/10.1177/1357633X18783921

[3] Global News - 1 in 5 emergency room visits unnecessary: study - https://globalnews.ca/news/1657754/1-in-5-emergency-room-visits-are-not-necessary-study/

[4] Telemedicine and its Role in Revolutionizing Healthcare Delivery:  https://www.ajmc.com/journals/ajac/2017/2017-vol5-n1/telemedicine-and-its-role-in-revolutionizing-healthcare-delivery

[5] Occupation-Based Coaching by Means of Telehealth for Families of Young Children With Autism Spectrum Disorder : https://ajot.aota.org/article.aspx?articleid=2670866